Support

How can we help you plan your recovery?

Whether it's a missing feature or a confusing sleep plan, we are here to ensure ShiftSleep works for your specific roster.

Contact Support

Please include your device model, iOS version, app version, and a brief description of the issue so we can reproduce it.

Common Topics

  • Shift plan looks wrong after a roster change
  • Reminder timing or notification permissions
  • Subscription, billing, or restore purchase
  • Apple Health import questions

Frequently Asked Questions

Is ShiftSleep a shift calendar app or a sleep app?

ShiftSleep is a sleep-planning app for shift workers. It uses your shifts as the input and turns them into bedtime, wake time, caffeine cutoff, and recovery guidance.

Do I need Apple Health to use ShiftSleep?

No. Apple Health import can be optional, but ShiftSleep should still be useful with your shift schedule and your own sleep inputs.

Can ShiftSleep diagnose a sleep disorder?

No. ShiftSleep is not a medical diagnosis or treatment tool. It provides planning and recovery guidance for shift workers.

Is roster scanning always accurate?

No. If roster scanning is available, it should be presented as a beta convenience feature and the imported shifts should always be reviewable before you rely on them.